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High-quality Translation Services & more
for Corporate Clients & Private Customers
First-Trans-Late completes assignments with due diligence and in accordance with professional standards. Correspondingly, various QA processes are applied at every stage:
- Inquiry & Ordering
Upon request and submission of the source text to be translated (preferably as an electronic file), First-Trans-Late will provide you with a non-binding quote first. Other issues will also be clarified at this point. This refers to reference material, target group/market, terminology, and so on.
- The Project
Following your order, FTL will complete the assignment, while keeping you informed at any time you require information. Please note that your co-operation may be required to achieve the final win-win situation.
- Finalization
In most cases, close co-operation between the client and the language or translation service provider (LSP and TSP, respectively) is also required when it comes to finalizing projects to the utmost satisfaction of both sides (this applies especially to localization projects), which provides the basis for a prosperous business relationship.
In every case, information submitted to First-Trans-Late is always treated confidentially, and of course, data integrity is another top priority issue.
#1 Priority on Quality
Furthermore, various QM (Quality Management) processes are applied during the different project phases, in which you, as client, are more or less actively involved. Accordingly, not only professional experience, commitment, and know-how are required, but also the appropriate equipment. |
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